Privacy Policy

1. Overview

This policy explains what information Open-ePos collects, why we collect it, and the choices you have. It applies to our marketing site, signup, and the workspace we provision for your organisation.

2. Information we collect

• Signup details — business name, your name, work email, phone, location, nature of business and registration status.
• Account & workspace data — the records you enter to run your business (sales, inventory, customers, finance, payroll).
• Usage & technical data — log data, device and browser information used to secure and improve the Service.

3. How we use information

We use your information to review and provision your workspace, to provide and support the Service, to communicate with you about your account, to keep the platform secure, to comply with legal obligations, and to improve our product. We do not sell your personal information.

4. Legal basis & consent

We process your information to perform our agreement with you, to meet legal obligations, and on the basis of your consent where required. By submitting the signup form you consent to the processing described here.

5. Sharing

We share information only with service providers that help us operate the platform (such as hosting, email delivery and payment processing), and where required by law. These providers are bound to protect your information and use it only to provide their services to us.

6. Data isolation & security

Each organisation’s workspace is kept in its own isolated database. We apply administrative and technical safeguards — including access controls and encryption in transit — to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

7. Retention

We retain your information for as long as your account is active and as needed to provide the Service, resolve disputes, and comply with legal obligations. On termination you may request an export, after which data may be deleted.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. Contact us to exercise these rights.

9. Cookies

We use essential cookies to keep you signed in and to secure the Service, and limited analytics to understand how our site is used. You can control cookies through your browser settings.

10. Changes

We may update this policy from time to time. Material changes will be communicated through the Service or by email, and the “last updated” date above will change.

11. Contact

Questions about your privacy? Contact us and we’ll respond as soon as we can.